Returns & Exchanges
At Jeans, we want you to find your perfect fit, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed denim. Simply ensure all original tags are attached to receive a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Denim
Place the items in their original packaging or a secure mailing bag, ensuring all original tags and labels are intact.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your package.
Drop Off and Track
Drop your package at any authorized shipping location; you will receive an email notification once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing